Privacy Policy
Effective Date: January 1, 2025 | Last Updated: January 1, 2025 | Operated by: MORRIS GAS SOLUTIONS LLC
This Privacy Policy explains how Morris Travels, operated by MORRIS GAS SOLUTIONS LLC ("we," "us," or "our"), collects, uses, discloses, and protects your personal information when you visit morristravels.com or contact us by phone. We are committed to complying with the California Consumer Privacy Act (CCPA), the Children's Online Privacy Protection Act (COPPA), and all applicable U.S. federal and state privacy laws.
1. Information We Collect
Information You Provide Directly
When you call us or use our website, we may collect:
- Full name and contact information (phone number, email address, mailing address)
- Travel preferences (destinations, dates, cabin class, number of travelers)
- Payment information processed securely through our payment providers
- Passport or government-issued ID details where required for bookings
- Any other information you voluntarily provide during calls or inquiries
Information Collected Automatically
When you visit our website, we automatically collect:
- IP address, browser type, device type, and operating system
- Pages visited, links clicked, and time spent on our site
- Referring URLs and search terms used to find our site
- Google Ads conversion data when you click to call from our website
Call Recording
Calls to our agents may be recorded for quality assurance and training purposes. You will be informed of this at the start of any recorded call, consistent with applicable state wiretapping and call recording laws.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm flight bookings and travel arrangements
- Communicate with you regarding your reservations, changes, or cancellations
- Respond to your inquiries and provide customer support
- Improve our website, services, and customer experience
- Comply with legal obligations, including airline ticketing requirements
- Detect and prevent fraud and unauthorized activity
- Send you relevant travel deals and promotions (only with your consent)
- Measure the effectiveness of our Google Ads campaigns using conversion tracking
We do not sell your personal information to third parties for their own marketing purposes.
3. How We Share Your Information
We may share your information with:
- Airlines and travel partners — to complete your bookings as requested
- Payment processors — to securely handle transactions
- Google LLC — for advertising conversion tracking via Google Ads (see our Cookie Policy)
- Service providers — who assist us in operating our website and business, bound by confidentiality agreements
- Legal authorities — when required by law, subpoena, or to protect our legal rights
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies including Google Analytics and Google Ads tags. These help us understand how visitors use our site and measure advertising performance. Please see our Cookie Policy for full details.
You can manage cookie preferences through your browser settings at any time.
5. Your Rights & Choices
For California Residents (CCPA)
Under the California Consumer Privacy Act, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of personal information (note: we do not sell personal data)
- Non-discrimination for exercising your privacy rights
For All Users
- Opt out of marketing communications at any time by emailing help@morristravels.com
- Request access to or correction of your personal data
- Request deletion of your data, subject to legal retention obligations
To exercise any of these rights, contact us at help@morristravels.com or call +1 (888) 592-8084. We will respond within 45 days as required by law.
6. Data Retention
We retain personal information for as long as necessary to provide services, comply with legal obligations (including DOT and airline record-keeping requirements), resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years. Call recordings are retained for up to 2 years.
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 in violation of COPPA. If you believe we have inadvertently collected such information, please contact us immediately at help@morristravels.com and we will delete it promptly.
8. Security
We implement industry-standard security measures including SSL/TLS encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
For privacy-related questions, requests, or complaints, please contact: